This Privacy Policy explains how Maya & Henry's Jewelry ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website, purchase our products, or interact with our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.
When you make a purchase, create an account, or contact us, we may collect personal information such as:
- Full name
- Email address
- Mailing address
- Phone number
- Payment details (e.g., credit card information, which is processed securely through third-party payment providers and not stored by us)
- Order history
We may automatically collect non-identifiable information about your interaction with our website, including:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Device information (e.g., operating system, device model)
This data is used to improve our website functionality and user experience.
We use your personal information for the following purposes:
- Process and fulfill your orders (e.g., shipping, delivery updates, and payment processing).
- Communicate with you about your orders, including order confirmations, shipping notifications, and returns.
- Create and manage your account (if you choose to register).
- Send promotional offers, newsletters, or updates about our products and services (only if you opt in to receive such communications).
- Improve our website, products, and customer service based on your feedback and usage patterns.
- Comply with legal obligations (e.g., tax and record-keeping requirements).
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:
- Using secure socket layer (SSL) encryption for data transmission during checkout.
- Restricting access to personal information to authorized staff only.
- Partnering with reputable third-party payment processors (e.g., PayPal) that adhere to strict security standards to handle payment details.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously update our security practices to minimize risks.
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our business, provided they agree to keep your information confidential. These parties include:
- Shipping carriers (to deliver your orders).
- Payment processors (to handle transactions).
- Service providers (for website hosting, email marketing, or customer support).
We may also disclose your information if required by law, to protect our rights, or to respond to legal requests (e.g., subpoenas).
You have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate information.
- Request deletion of your personal information (subject to legal or business obligations).
- Opt out of receiving promotional emails by clicking the "unsubscribe" link in our emails or contacting us directly.
Our website uses cookies (small text files stored on your device) to enhance your browsing experience. Cookies help us remember your preferences, track website usage, and improve our services. You can disable cookies through your browser settings, but this may affect certain features of the website.
